Terms of service
The agreement between your organisation and FinNGO.
1. The service
FinNGO provides accounting, grant, procurement, HR and payroll software for non-profit organisations. These terms apply between [legal entity name] and the organisation that creates the account ("you"). The person accepting them confirms they may bind the organisation.
2. Accounts and users
You decide who joins your organisation and what role each person has. You are responsible for what your users do in FinNGO and for keeping sign-in details secure. Tell us promptly at security@finngo.app if you suspect unauthorised access.
3. Your data
You own the records you put into FinNGO. We process them only to provide the service, under our data processing terms. You can export your reports and records at any time, including after your paid period ends.
4. Payment
FinNGO is free during the beta. Paid plans are bought in advance for a month or a year at the price shown on the Billing page when you pay. A paid period does not renew automatically. If you do not renew, a seven day grace period follows; after that, posting is paused until you renew, while reading and exporting remain available. Refunds: [policy to be decided].
5. Acceptable use
Do not use FinNGO to break the law, to process data you have no right to process, to attempt to access other organisations' data, or to disrupt the service.
6. Advice and responsibility
FinNGO calculates figures such as payroll tax from the information you enter and the rules in force. It does not replace professional accounting, tax or legal advice. You remain responsible for your statutory filings and for checking figures before relying on them.
7. Availability and changes
We aim to keep FinNGO available at all times and will give notice of planned maintenance where we can. We may improve or change features; we will give account owners [30] days' notice of changes that remove functionality you rely on.
8. Liability
[Limitation of liability clause to be drafted by counsel.]
9. Ending the agreement
You can stop using FinNGO at any time. We may suspend or close an account that breaches these terms after giving notice, unless the breach puts other customers or the service at risk.
10. Governing law
[Governing law and jurisdiction to be confirmed by counsel.]
Last updated: [date].